1. Introduction At AB Slate, we are committed to providing high-quality talent acquisition, HR automation, and business growth solutions. However, we understand that sometimes cancellations may be necessary due to unforeseen circumstances. This Cancellation Policy outlines the conditions under which cancellations are permitted, refund eligibility, and the process to request a cancellation. By using our services, you agree to comply with the terms set forth in this policy. 2. Cancellation Eligibility Cancellations can be requested under the following conditions: 2.1 Subscription-Based Services

• If you have subscribed to ongoing HR, hiring automation, or business support services, you may cancel under the following conditions:
  • Within the first 7 days of subscription: Full refund if no service has been used.
  • After 7 days but within 30 days: Partial refund based on services consumed.
  • After 30 days: No refund, but services will remain available until the end of the billing cycle.

2.2 One-Time Services (Hiring, Payroll Setup, Custom HR Solutions, etc.)

• Before service initiation: Full refund if cancellation is requested before our team has started work.
• After service initiation but before 50% completion: A partial refund may be provided, deducting administrative and operational costs.
• After 50% completion: No cancellations or refunds will be permitted.

2.3 Enterprise & Bulk Hiring Contracts

• For bulk hiring agreements, a non-refundable deposit is required to initiate recruitment.
• If the company cancels the contract before we provide the first round of candidates, a partial refund may be considered at our discretion.
• Once candidates have been screened, interviewed, or onboarded, no refunds will be provided for cancellations.

3. Cancellation Process To request a cancellation, the following steps must be followed:

1. Submit a Written Request
   • Email us at info@abslate.com with your request, including:
     • Your name & company name
     • Service details (Subscription type, invoice number, etc.)
     • Reason for cancellation
2. Review & Confirmation
   • Our team will review your request within 3 business days.
   • If approved, you will receive a cancellation confirmation email with refund details (if applicable).
3. Refund Processing (If Eligible)
   • Refunds, if applicable, will be processed within 7-10 business days through the original payment method.
   • Any transaction or administrative fees will be deducted.

4. Exceptions to Cancellations The following services are non-cancellable and non-refundable: 🔹 Custom HR & Payroll Automation Software Development 🔹 Specialized Hiring Campaigns (High-Level Executive Hiring, Confidential Searches, etc.) 🔹 Marketing & Lead Nurturing Solutions Once Activated 🔹 Consultation Fees & Personalized Business Strategy Services Once these services have begun, cancellations will not be entertained. 5. Cancellation Due to Policy Violations or Non-Compliance AB Slate reserves the right to cancel services under the following circumstances:

• If a client violates our service agreement (e.g., misuse of hiring data, fraudulent job postings, unethical hiring practices).
• If payments are not made on time, resulting in service disruptions.
• If a client provides misleading information regarding hiring needs, payroll structures, or compliance data.
• If there is abuse or harassment directed at our staff during service delivery.

In such cases, no refunds will be provided, and further legal action may be taken if necessary. 6. Force Majeure & Cancellations Beyond Our Control If services are disrupted due to events beyond our control, including but not limited to: 🔹 Natural disasters, government regulations, pandemics, or cyber-attacks, 🔹 Unexpected service outages caused by third-party vendors, 🔹 Legal restrictions imposed by authorities, We will assess the impact and provide a reasonable resolution, which may include:

• Service rescheduling,
• Partial credit for future services, or
• Refunds in exceptional cases, based on our discretion.

7. Client-Initiated Termination vs. AB Slate-Initiated Termination 7.1 Client-Initiated Termination If a client chooses to terminate the agreement due to dissatisfaction, they must:

1. Submit a detailed reason for dissatisfaction.
2. Allow AB Slate to provide a resolution within 7 days.
3. If the resolution is unsatisfactory, cancellation will proceed as per this policy.

7.2 AB Slate-Initiated Termination AB Slate reserves the right to terminate service agreements under the following conditions:

• Failure to comply with agreed-upon policies.
• Repeated delays in payments or non-payment.
• Client misconduct affecting service execution.

Refunds in such cases will be at our sole discretion. 8. Refund Policy for Canceled Services 🔹 If a service is canceled before initiation: Full refund minus processing fees. 🔹 If service has started but is below 50% completion: Partial refund minus work done. 🔹 If 50% or more work is completed: No refund available. Refunds will be processed in:

• 7-10 business days for online transactions.
• 10-15 business days for wire transfers or international payments.

9. Dispute Resolution for Cancellations If a client disputes a cancellation or refund decision, they may:

1. Request a dispute review by emailing legal@abslate.com within 7 days of cancellation notice.
2. Our legal and service teams will review the case and respond within 10 business days.
3. If unresolved, mediation can be arranged in compliance with Jaipur, Rajasthan jurisdiction, where AB Slate is registered.

10. Changes to Cancellation Policy AB Slate reserves the right to modify this Cancellation Policy at any time.

• Clients will be notified via email at least 14 days before changes take effect.
• The latest policy will always be available at www.abslate.com/cancellation.

11. Contact Information for Cancellation Requests For any cancellation-related queries, reach out to us: 📧 Email: cancellations@abslate.com 📞 Phone: +91-97999 13530 🌍 Website: www.abslate.com We value your business and strive to provide a transparent, fair, and efficient cancellation process. If you have any concerns, our support team is here to help. 📢 Final Note: A Stronger Partnership, a Better Business At AB Slate, we believe in long-term business relationships. We encourage our clients to communicate openly about challenges before considering cancellation. Our team is always ready to resolve concerns, optimize services, and ensure your business gets the most value from our solutions. Thank you for choosing AB Slate. Let’s build, automate, and scale together! 🚀